Owner FAQs
Answers to your frequently asked questions
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Am I required to accept Section 8 tenants in Virginia?
In most cases, property owners in Virginia Beach, Norfolk, and Chesapeake are not required to accept Section 8 tenants unless specific local regulations apply. Our property management team stays current on all fair housing laws and local requirements, helping you make informed decisions that protect your investment. -
Are you a licensed property management company?
Yes, we are a fully licensed property management company operating in Virginia. We follow all state regulations and industry best practices to ensure your rental property is managed professionally, legally, and efficiently. -
Can I reach someone after hours?
Yes, we provide after-hours emergency support for urgent maintenance issues to protect your property and tenants. For non-emergency communication, our team responds promptly during normal business hours. -
Can rental income be deposited directly into my account?
Absolutely. We offer secure direct deposit for all owner disbursements, allowing you to receive your rental income quickly and reliably each month without delays. -
Will I be able to review the lease agreement?
Yes, owners have the opportunity to review lease agreements before they are finalized. As your property manager, we handle lease execution on your behalf while ensuring all terms align with your goals and current Virginia rental laws. -
Do you also help buy or sell investment properties?
In addition to property management services, we can assist with real estate sales and acquisitions. Whether you’re looking to grow your portfolio or sell an existing rental, we can guide you through the process. -
How and when do I receive my rental income?
Owner disbursements are processed on a consistent monthly schedule after rent is collected and expenses are accounted for. Most owners receive funds via direct deposit for speed and convenience -
How do you handle rent collection?
We streamline rent collection through secure online payment systems, making it easy for tenants to pay on time. We also enforce lease terms consistently and handle late payments promptly to protect your cash flow and reduce risk. -
What lease terms do you typically offer?
Most rental properties in Virginia Beach, Norfolk, and Chesapeake utilize standard 12-month leases, though we can customize lease terms based on your property, market conditions, and investment strategy. -
How much is the tenant security deposit?
Security deposits are set in accordance with Virginia laws and local market standards. The amount may vary depending on the property, rental price, and tenant qualifications to ensure proper protection for your investment. -
How quickly can you start managing my property?
We can begin managing your rental property as soon as the management agreement is signed and the property is ready for leasing. Our onboarding process is designed to be fast, efficient, and hassle-free. -
What types of properties do you manage?
We manage single-family homes. -
What kind of reports will I receive?
Owners receive detailed monthly financial statements that include rent collection, expenses, and maintenance activity. We also provide year-end reporting and additional insights to help you track performance and make informed decisions. -
Who holds the tenant security deposit?
Tenant security deposits are held in a secure, compliant account in accordance with Virginia state laws. We ensure proper handling, documentation, and return procedures to protect both owners and tenants. -
How much does property management cost in Virginia Beach, VA?
Our property management pricing is designed to be transparent, competitive, and aligned with your investment goals. For owners who only need help placing a tenant, we offer a Lease Placement Only service for a flat fee of $1,800, which includes professional marketing, tenant screening, and lease execution. For full-service property management, which is our most popular option, we charge a $1,200 setup fee plus 10% monthly management, covering everything from rent collection and maintenance coordination to ongoing communication and financial reporting. This full-service approach is ideal for owners who want a completely hands-off experience while maximizing long-term rental performance. -
Why hire a property manager instead of self-managing?
Hiring a professional property manager helps reduce vacancy, improve tenant quality, streamline operations, and protect your investment long-term. Our local expertise in Virginia Beach, Norfolk, and Chesapeake ensures your property performs at its highest potential

